WE'RE HERE FOR YOU
Supporting you is one of our core values. You’ll receive industry-leading commercial customer service from start to finish, including technical support, service, parts, and beyond.
We’re ready to help.
CALL US ON 0 1276 548 528
You'll reach our empowered team members who have more than eight years of tenure, on average, supporting commercial facilities, to get you the help you need.
If you prefer, you can contact us by email by completing this form.
INFORMATION TO HAVE HANDY
If you’re calling us with an equipment issue, it’s helpful if you have this information ready:
- Serial number
- Type of equipment (e.g., EFX, AMT, Treadmill, StairClimber, Upright or Recumbent Bike, Specific Strength Unit)
- Description of the issue
- Address of the facility where the equipment is located
- Name and phone number of the point of contact
Purchase parts, protect your equipment and more
See our standard limited warranties.
Protect your investment with a customized maintenance plan.
Once your standard warranty expires, our comprehensive agreements have you covered.
Preva® Training Centre
Downloadable guides and short demonstration videos are just a click away.
Access downloadable versions for everything you need to know.
Parts and Service
Our best-in-class service means parts when you need them.
Questions? Find the answers here.
Browse our most frequently asked questions.